Last Updated on January 15, 2023 by Milton Campbell
Employee turnover is one of the most costly issues a company can face. Turnover costs employers more than just tangible expenses like hiring and training new employees. This is because high turnover rates lead to decreased productivity, employee burnout and disengagement, and a damaged reputation as an employer. In this article, we’ll discuss some strategies that you and your company can use to reduce employee turnover rates. Time to get started!
Causes of Employee Turnover
High employee turnover can be an expensive problem, both in terms of lost productivity and the cost of hiring new employees. There are many reasons why high turnover occurs: poor pay, bad managers (or no managers), lack of opportunity for advancement, and poor work-life balance. In extreme cases, high turnover can lead to loss of institutional knowledge and negatively impact the morale of other employees.
Hire the right people for the job
Hiring the wrong people can cause high employee turnover.
You know what it’s like to be on a team that’s not quite right. Maybe there’s one person who doesn’t fit in with the rest of the group or perhaps everyone seems to be in a bad mood.
There are many reasons for this kind of discord, but hiring the wrong people is one of them. In fact, according to a survey from CareerBuilder, 64 percent of employers said they’ve hired someone who didn’t work out due to poor hiring decisions—and 29 percent say that happens at least once every month!
When you hire someone who isn’t a good fit for your company and its culture, you’re setting yourself up for turnover and wasted time and money. The opposite is also true: when you recruit intelligent employees who are genuinely excited about what they do and how their work makes an impact on your business (and fills an important niche), you’ll see higher productivity rates among all employees because everyone feels valued and supported by their coworkers.
Offer professional development
Training is an essential part of employee retention. A great way to ensure your staff stays engaged is by offering professional development opportunities. Employees want to work for a company that invests in them and offers growth opportunities, so providing training can help build trust and show employees that you care about their career path.
Training can be tailored based on individual employees’ needs or interests, whether it’s soft skills like communication, leadership, and problem-solving or technical training specific to their roles at the company (e.g., how to use a new software program). Companies have many different methods of providing professional development: online courses; in-person seminars; one-on-one mentorship programs with other employees who have more experience than they do; etc.
Whatever method you choose, make sure it’s something that benefits both the individual employee as well as the company as a whole by increasing productivity while reducing turnover rate due to its cost savings generated through reducing costs associated with the hiring/firing process (both monetary costs such as recruitment fees plus opportunity costs related to time spent interviewing candidates).
Increase pay and benefits
When it comes to employee retention, offering competitive pay and benefits is essential. Employees who feel underpaid may be more likely to seek out other jobs. If you can’t afford to pay your employees as much as you’d like, there are other ways to make up for it.
For example, you can consider offering flexible hours or telecommuting options so that working from home becomes an option on top of full-time employment with you. This can help alleviate some financial burdens like gas expenses and child care while giving employees the flexibility they might find appealing.
See Related: Company Salaries | Glassdoor
Encourage open communication
Encourage open communication. When employees feel comfortable being honest with their manager, they’re more likely to be satisfied with their job and stay longer. That’s why it’s important to promote open communication.
For example, if you have a weekly meeting where everyone gets to speak up about what’s bothering them or what could be improved at the company, you can use this as an opportunity for constructive criticism from employees who truly care about it growing and improving. Make sure everyone has a voice!
Offer flexible schedules
Flexible hours may not be possible for all employees or all positions, but it’s important to offer this option if you can. If your company doesn’t already have a flexible work policy that allows employees to vary their start times, end times, and days worked each week, consider implementing one. Employees who want more flexibility will appreciate the opportunity to go home early on Fridays or stay late during busy periods for you to get work done.
Flexible schedules also help reduce employee turnover because they provide an outlet for workers with children or other caregiving responsibilities who need time off during school hours or at night when their children are asleep. Flexible scheduling is especially valuable when an employee needs time off during non-standard hours; it allows them to balance their personal life without having to request special accommodations from management every time there’s an issue with childcare arrangements at home.
Employ a healthy work-life balance
Employ a healthy work-life balance.
Employees should be encouraged to take care of themselves, as well as their families and outside interests. You must show your team how you balance your personal and professional lives. This can help them see how it’s done so they can do the same for themselves.
Example: If an employee needs to take time off because of family obligations, don’t let that affect his or her job security. Make sure you’re encouraging him or her to come back with no negative stigma attached.
See Related: 10 Interesting Leadership Myths Debunked!
One of the biggest reasons why employees leave a company is because they feel micromanaged. Micromanaging means you’re constantly getting in their way, giving them tasks to do, and checking up on them when they finish those tasks. This can cause people to feel less motivated, less appreciated, and ultimately less trustful. It also makes them feel like they don’t have any autonomy or empowerment in their job.
How do you avoid micromanaging? Hire the right people for the job! If someone has been working with you for a while and does what you ask most of the time without questioning it or failing at it too often, then it might be okay for now if you give them some more responsibility (like making decisions). But if someone has only worked for a short period and isn’t doing so well yet—especially if there are other good candidates out there who would be better fits—then maybe don’t give that person more work until later on after training has been completed successfully.
Also: train your employees! Make sure they know everything they need before putting them into new situations so that way everyone feels confident about what’s expected from each other.”
Be a good leader
As a leader, you should always be open to new ideas. Don’t just tell your employees what to do; ask them how they feel about the current situation and how they think it could be improved. You may even want to get their input on hiring decisions or other major company decisions, like changing policies or adding new benefits packages.
Your employees will also appreciate it if you don’t overwork them by making them work long hours unnecessarily. They’ll see that as an indication that you care about them and want them to be happy at work so they’ll stay longer when times are slow, rather than looking elsewhere for jobs with better pay and less stress.
Another thing leaders should do is not be afraid of getting their hands dirty by taking on some projects themselves (if possible). Being involved in all aspects of your business will give people more confidence in their leader’s capabilities as well as show that he/she truly cares about quality control throughout every level of the organization’s structure.
Finally, leaders must apologize when things go wrong instead of being defensive or blaming others for errors made along the way (even if those mistakes were made by someone else). Apologizing shows humility which is something everyone wants from leadership positions because it proves honesty and integrity; qualities needed for effective teamwork among staff members so everyone feels valued regardless of position title or pay grade level within an organization’s hierarchy structure and thus reduces employee turnover rates.
Be open and honest with your employees even if you have bad news
Honesty is the best policy, especially when it comes to communicating with your employees. If you want to build trust and loyalty among your workforce, you need to be open about what is going on within the company. Even if there are some difficult times ahead or a negative change in direction for the company, employees will appreciate knowing what is happening so that they can prepare themselves for any potential changes. Don’t try to hide things from them or sugarcoat what’s going on; instead, communicate openly and honestly with them at all times.*
Keep employees informed about company news. People want to feel that they are in the loop when it comes time for decisions regarding their jobs or careers. Especially if those decisions have an impact on their lives personally! Keeping everyone informed throughout the planning stages of big projects ensures that everyone knows exactly what’s going on at work each day (and gives them confidence in their position), which leads us right into our next point…
Give frequent feedback/performance reviews
If you want to reduce employee turnover, you need to give frequent feedback and make sure it’s positive. Feedback is one of the best ways to show employees that they’re doing well and encourage them to continue doing so. It’s also a great way for you as an employer to reinforce good habits, like coming in on time or staying late when needed. Positive feedback can be given informally over lunch or coffee break conversations, but formal annual reviews are also helpful in giving more detailed information about how well your employees are performing their jobs.
Employee recognition programs can also go a long way toward encouraging good performance from your staff members. Recognition programs allow you (and other managers) to reward good behavior with public praise or even small monetary rewards such as gift cards or bonuses for meeting certain goals over periods such as six months or one year at once
Build teamwork and cooperation
Create a team environment. Teamwork is important to the success of any company, so you’ll want to make it clear that your employees are part of a team and have each other’s backs.
Encourage socializing in the office. Having fun with coworkers can help build friendships and increase job satisfaction, which makes people less likely to leave their jobs when they’re happy where they work. Be sure to create opportunities for socialization beyond work hours as well!
Encourage team-building activities both at work and outside of work hours. This will help your employees form bonds with others on their teams, and will also show them how much fun working together can be—which may lead some people who were considering leaving your company to reconsider their decision if they enjoy interacting with their coworkers as much as possible already! Here are some ideas that might help:
Schedule weekly lunches during which everyone gets input on upcoming projects/meetings etc., then discuss those topics at least once per quarter afterward so everyone knows what went well/poorly during each meeting, etc.
Fix or eliminate toxic team members
If you have a toxic employee, it’s time to do something about it. If an employee consistently causes problems for other workers or customers, he or she is likely impacting your business in negative ways. Toxic employees are a major reason why turnover is so high in some companies, especially smaller ones that don’t have the resources to deal with them effectively.
It can be hard to identify the signs of a toxic employee. Sometimes they are even good at their jobs and make lots of money for you but they can cause serious problems if left unchecked. Here are some common signs that someone needs to leave:
- They dread coming to work every day
- They get defensive when people ask them questions about their work performance
- They blame others for their mistakes rather than taking responsibility
You should also keep an eye out for signs that other employees may be getting fed up with this person as well (like less communication with coworkers) because this can indicate that things could spiral out of control quickly if nobody takes action fast enough!
Do Your Part to Reduce Employee Turnover
There are many ways to reduce turnover, but you must be able to prioritize your employees’ needs first.
Here are some steps that can help with this:
- Define what your company’s culture is and how it affects turnover.
- List the factors in your area that lead to employee turnover in your company and how they affect current employees and potential ones.
This will help you define a strategy for reducing turnover before you start implementing any new programs or policies.
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